T H E   W H I T E   H O U S E

1997 Consumer's Resource Handbook

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State Banking Authorities

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of "Selected Federal Agencies," beginning on page 107. Also see the information in "Selecting a Financial Institution" on page 18.

Alabama

• Kenneth R. McCartha
  Superintendent of Banks
  101 South Union Street
  Montgomery, AL 36130
  334­242­3452

Alaska

• Willis F. Kirkpatrick
  Director of Banking, Securities and Corporations
  P.O. Box 110807
  Juneau, AK 99811­0807
  907­465­2521
  TDD: 907­465­5437
  Fax: 907­465­2549

Arizona

• Richard C. Houseworth
  Superintendent of Banks
  Arizona State Banking Dept.
  2910 North 44th Street
  Suite 310
  Phoenix, AZ 85018
  602­255­4421
  Toll free in AZ: 800­544­0708

Arkansas

• Bill J. Ford
  Bank Commissioner
  Tower Building
  323 Center Street, Suite 500
  Little Rock, AR 72201­2613
  501­324­9019
  Fax: 501­324­9028

California

• Conrad W. Hewitt
  Superintendent of Banks
  111 Pine Street, Suite 1100
  San Francisco, CA 94111­5613
  415­263­8501
  Toll free in CA: 800­622­0620
  For consumer complaints against CA state­licensed banks, the "800" number reaches the
  Consumer Services Office,
  located in Sacramento, CA.

Colorado

• Barbara M.A. Walker
  State Bank Commissioner
  Division of Banking
  1560 Broadway St., Suite 1175
  Denver, CO 80202
  303­894­7575

Connecticut

• John Burke
  Banking Commissioner
  260 Constitution Plaza
  Hartford, CT 06103
  860­240­8299
  Toll free in CT: 800­831­7225

Delaware

• Timothy R. McTaggart
  State Bank Commissioner
  555 E. Lockerman Street
  Suite 210
  Dover, DE 19901
  302­739­4235
  Toll free: 800­638­3376 (complaints DE only)
  Fax: 302­739­2356

District of Columbia

• Anthony Romero
  Superintendent of Banking and Financial Institutions
  717 14th Street, N.W.
  11th Floor
  Washington, DC 20005
  202­727­1563
  

Florida

• Robert F. Milligan
  State Comptroller
  State Capitol
  Tallahassee, FL 32399­0350
  904­488­6311
  Toll free in FL: 800­848­3792

Georgia

• Edward D. Dunn
  Commissioner
  Banking and Finance
  2990 Brandywine Road
  Suite 200
  Atlanta, GA 30341­5565
  404­986­1633

Guam

• Joaquin Blaz
  Director
  Department of Revenue and Taxation
  855 West Marine Drive
  Agana, GU 96910
  011­671­477­5107

Hawaii

• Lynn Y. Wakatsuki, Commissioner
  Financial Institutions
  P.O. Box 2054
  Honolulu, HI 96805
  808­586­2820
  Fax: 808­586­2818

Idaho

• Gavin M. Gee, Acting Director
  Department of Finance
  700 West State Street, 2nd Floor
  Boise, ID 83720­0031
  208­334­3313
  Fax: 208­334­2216

Illinois

• Richard Luft
  Commissioner of Banks and Trust Companies
  500 E. Monroe Street
  Springfield, IL 62701
  217­785­2837
  TDD: 217­524­6644

Indiana

• Charles W. Phillips, Director
  Department of Financial Institutions
  402 W. Washington Street
  Room W066
  Indianapolis, IN 46204­2759
  317­232­3955
  Toll free in IN: 800­382­4880

Iowa

• Michael Guttau
  Superintendent of Banking
  200 East Grand, Suite 300
  Des Moines, IA 50309
  515­281­4014
  

Kansas

• W. Newton Male
  State Bank Commissioner
  700 Jackson Street, Suite 300
  Topeka, KS 66603­3714
  913­296­2266 Fax: 913­296­0168
  

Kentucky

• Larry D. Lander
  Commissioner
  Department of Financial Institutions
  477 Versailles Road
  Frankfort, KY 40601
  502­573­3390

Louisiana

• Larry L. Murray, Commissioner
  Financial Institutions
  P.O. Box 94095
  Baton Rouge, LA 70804­9095
  504­925­4660
  

Maine

• H. Donald DeMatteis
  Superintendent of Banking
  36 State House Station
  Augusta, ME 04333­0036
  207­624­8570
  TDD: 207­624­8563
  Fax: 207­624­8590

Maryland

• H. Robert Hergenroeder, Jr.
  Commissioner of Financial Regulation
  501 St. Paul Place, 13th Floor
  Baltimore, MD 21202
  410­333­6812

Massachusetts

• Thomas J. Curry
  Commissioner of Banks
  100 Cambridge Street
  Boston, MA 02202
  617­727­3145
  TDD: 617­727­7625
  Toll free: 800­495­2265

Michigan

• Patrick McQueen, Commissioner
  Financial Institutions Bureau
  P.O. Box 30224
  Lansing, MI 48909
  517­373­3460
  Fax: 517­335­1109
  Fax: 517­335­0908

Minnesota

• David B. Gruenes
  Commissioner of Commerce
  133 East 7th Street
  St. Paul, MN 55101
  612­296­2135
  Fax: 612­296­8591

Mississippi

• John S. Allison
  Acting Commissioner
  Department of Banking and Consumer Finance
  P.O. Box 23729
  Jackson, MS 39225­3729
  601­359­1031
  Toll free in MS: 800­844­2499

Missouri

• Earl L. Manning
  Commissioner of Finance
  P.O. Box 716
  Jefferson City, MO 65102
  573­751­3242
  Toll free in MO: 800­722­3321
  TDD toll free: 800­735­2966
  Fax: 573­751­9192

Montana

• Donald W. Hutchinson
  Commissioner
  Financial Institutions
  846 Front Street
  P.O. Box 200546
  Helena, MT 59620­0546
  406­444­2091
  Fax: 406­444­4186

Nebraska

• James A. Hansen
  Director of Banking and Finance
  1200 N Street, Suite 311
  Lincoln, NE 68508
  402­471­2171

Nevada

• L. Scott Walshaw
  Commissioner
  Financial Institutions
  406 East Second Street
  Carson City, NV 89710
  702­687­4260
  Fax: 702­687­6909

New Hampshire

• A. Roland Roberge
  Bank Commissioner
  169 Manchester Street
  Concord, NH 03301
  603­271­3561
  Fax: 603­271­1090

New Jersey

• Elizabeth Randall
  Commissioner
  Departments of Banking and Insurance
  20 West State Street CN­325
  Trenton, NJ 08625
  609­292­3420

New Mexico

• William J. Verant
  Director
  Financial Institutions Division
  P.O. Box 25101
  Santa Fe, NM 87504
  505­827­7100
  Fax: 505­827­7107

New York

• Neil D. Levin
  Superintendent of Banks
  Two Rector Street
  New York, NY 10006­1894
  212­618­6553
  Toll free in NY: 800­522­3330 (general consumer information)
  Toll free in NY: 800­832­1838 (small business information)

North Carolina

• Hal D. Lingerfelt
  Commissioner of Banks
  P.O. Box 29512
  Raleigh, NC 27626­0512
  919­733­3016

North Dakota

• Gary D. Preszler
  Commissioner of Banking and Financial Institutions
  2900 North 19th Street, #3
  Bismarck, ND 58501­5305
  701­328­9933
  TDD toll free: 800­366­6888
  Fax: 701­328­9955

Ohio

• W. Curtis Stitt
  Superintendent
  Division of Financial Institutions
  77 South High Street, 21st Floor
  Columbus, OH 43266­0121
  614­466­2932
  Fax: 614­644­1631

Oklahoma

• Mick Thompson
  Bank Commissioner
  4545 North Lincoln Boulevard
  Suite 164
  Oklahoma City, OK 73105
  405­521­2783
  Fax: 405­525­9701

Oregon

• Cecil R. Monroe
  Administrator
  Division of Finance and Corporate Securities
  350 Winter Street, N.E.
  Room 21
  Salem, OR 97310
  503­378­4140
  TDD: 503­378­4387
  Fax: 503­378­4178

Pennsylvania

• Richard C. Rishel
  Secretary of Banking
  333 Market Street, 16th Floor
  Harrisburg, PA 17101­2290
  717­787­6991
  Toll free in PA: 800­PA­BANKS
  TDD toll free: 800­679­5070
  Fax: 717­787­8773

Puerto Rico

• Joseph P. O'nell
  Commissioner of Financial Institutions
  1492 Ponce de Leon Avenue
  Suite 600
  San Juan, PR 00907­4192
  787­723­3131

Rhode Island

• Edward D. Pare, Jr.
  Associate Director and Superintendent of Banking
  233 Richmond Street
  Suite 231
  Providence, RI 02903­4231
  401­277­2405
  TDD: 401­277­2223
  Fax: 401­331­9123

South Carolina

• Louie A. Jacobs
  Commissioner of Banking
  1015 Sumter Street, Room 309
  Columbia, SC 29201
  803­734­2001
  Fax: 803­734­2013

South Dakota

• Richard A. Duncan
  Director of Banking
  State Capitol Building
  500 East Capitol Avenue
  Pierre, SD 57501­5070
  605­773­3421
  Fax: 605­773­5367

Tennessee

• Bill Houston
  Commissioner
  Financial Institutions
  John Sevier Building
  500 Charlotte Avenue, 4th Floor
  Nashville, TN 37243­0705
  615­741­2236
  Fax: 615­741­2883

Texas

• Catherine A. Ghiglieri
  Banking Commissioner
  2601 North Lamar
  Austin, TX 78705
  512­475­1300

Utah

• G. Edward Leary
  Commissioner
  Financial Institutions
  P.O. Box 89
  Salt Lake City, UT 84110­0089
  801­538­8830

Vermont

• Elizabeth Costle
  Commissioner
  Banking, Insurance and Securities
  89 Main Street, 2nd Floor
  Montpelier, VT 05620­3101
  802­828­3307
  

Virgin Islands

• Kenneth E. Mapp
  Lieutenant Governor
  Commissioner of Banking and Insurance
  18 Kongens Gade
  Charlotte Amalie
  St. Thomas,VI 00801
  809­774­2991

Virginia

• Sidney A. Bailey
  Commissioner
  Financial Institutions
  1300 E. Main Street
  Suite 800
  P.O. Box 640
  Richmond, VA 23218­0640
  804­371­9657
  TDD: 804­371­9206
  Toll free in VA: 800­552­7945

Washington

• John L. Bley
  Supervisor of Banking
  P.O. Box 41023
  Olympia, WA 98504­1203
  360­753­6520
  Toll free: 800­372­8303

West Virginia

• Sharon G. Bias
  Commissioner of Banking
  State Capitol Complex
  Building 3, Room 311
  1900 Kanawha Blvd., East
  Charleston, WV 25305­0240
  304­558­2294
  Toll free in WV: 800­642­9056

Wisconsin

• Richard L. Dean, Secretary
  Department of Financial Institutions
  101 E. Wilson, 5th Floor
  P.O. Box 7876
  Madison, WI 53707­7876
  608­261­9555
  Toll free in WI: 800­452­3328 (consumer inquiries)

Wyoming

• L. Bruce Hendrickson
  Commissioner
  Division of Banking
  Herschler Building
  3rd Floor, East
  Cheyenne, WY 82002
  307­777­7797

State Insurance RegulatorsEach state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insuranc e buying decisions. Your local library also has information that can help you compare insurance companies before making a purchase.

If you have a question or complaint about your insurance company's policies, contact the company before you contact the state insurance regulator.

Alabama

• Michael DeBellis
  Acting Commissioner
  Department of Insurance
  135 South Union Street, #200
  Montgomery, AL 36130
  334­269­3550
  Fax: 334­241­4192

Alaska

• Marianne K. Burke
  Director
  Department of Commerce and Economic Development
  Division of Insurance
  P.O. Box 110805
  Juneau, AK 99811­0805
  907­465­2515

  Thelma Walker
  Deputy Director
  Division of Insurance
  3601 C Street
  Suite 1324
  Anchorage, AK 99503­5948
  907­269­7900

American Samoa

• Albert Atuatsi
  Insurance Commissioner
  Office of the Governor
  Pago Page, AS 96799
  011­684­633­4116

Arizona

• John King, Director
  Department of Insurance
  2910 North 44th Street
  Suite 210
  Phoenix, AZ 85018­7256
  602­912­8444

Arkansas

• Lee Douglas
  Commissioner
  Department of Insurance
  1200 West 3rd Street
  Little Rock, AR 72201­1904
  501­371­2600
  Toll free: 800­852­5494

California

• Charles Quackenbush
  Commissioner
  Department of Insurance
  300 Capitol Mall
  Suite 1500
  Sacramento, CA 95814
  916­445­5544
  Toll free in CA: 800­927­4357

Colorado

• Jack Ehnes
  Commissioner
  1560 Broadway
  Suite 850
  Denver, CO 80202
  303­894­7499, ext. 400

Connecticut

• George M. Reider, Jr.
  Commissioner
  Department of Insurance
  P. O. Box 816
  Hartford, CT 06142­0816
  860­297­3800

Delaware

• Donna Lee H. Williams
  Commissioner
  Department of Insurance
  841 Silver Lake Blvd.
  P.O. Box 7007
  Dover, DE 19903­1507
  302­739­4251
  Toll free in DE: 800­282­8611

District of Columbia

• Patrick Kelly
  Acting Commissioner
  Insurance Administration
  441 4th Street, N.W.
  8th Floor North
  Washington, DC 20001
  202­727­8000, ext. 3007

Florida

• Bill Nelson
  Commissioner
  Department of Insurance
  State Capitol
  Plaza Level Eleven
  Tallahassee, FL 32399­0300
  904­922­3130
  Toll free in FL: 800­342­2762

Georgia

• John Oxendine
  Commissioner
  Department of Insurance
  2 Martin L. King, Jr. Drive
  Atlanta, GA 30334
  404­656­2070

Guam

• Joseph T. Duenas
  Commissioner
  Department of Revenue and Taxation
  Government of Guam
  378 Chalan San Antonio
  Tamuning, Guam 96911
  011­671­445­5000

Hawaii

• Wayne C. Metcalf
  Commissioner
  Insurance division
  Department of Commerce and Consumer Affairs
  250 S. King Street
  5th Floor
  Honolulu, HI 46813­3614
  808­586­2790
  Toll free: 800­586­2790

Idaho

• James Alcorn
  Director
  Department of Insurance
  700 W. State Street
  Boise, ID 83720
  208­334­4320
  Toll free in ID: 800­721­3272

Illinois

• Mark Boozell
  Director
  Department of Insurance
  320 West Washington Street
  Springfield, IL 62767
  217­782­4515
  100 West Randolph Street
  Suite 15­100
  Chicago, IL 60601
  312­814­2420

Indiana

• Marjorie Maginn
  Commissioner
  Department of Insurance
  311 West Washington Street
  Suite 300
  Indianapolis, IN 46204­2787
  317­232­2395
  Toll free in IN: 800­622­4461

Iowa

• Theresa Vaughan
  Commissioner
  Division of Insurance
  Lucas State Office Building
  6th Floor
  Des Moines, IA 50319
  515­281­5705

Kansas

• Kathleen Sebelius
  Commissioner
  Department of Insurance
  420 S.W. 9th Street
  Topeka, KS 66612
  913­296­7829
  Toll free in KS: 800­432­2484

Kentucky

• George Nicoles
  Commissioner
  Department of Insurance
  215 West Main Street
  Frankfort, KY 40601
  502­564­6088

Louisiana

• James H. "Jim" Brown, Jr.
  Commissioner
  Department of Insurance
  P.O. Box 94214
  Baton Route, LA 70801­9214
  504­342­1259

Maine

• Brian Atchinson
  Superintendent
  Bureau of Insurance
  State House Station 34
  Augusta, ME 04333­0034
  207­624­8475
  Toll free in ME: 800­300­5000

Maryland

• Dwight K. Bartlett, III
  Commissioner
  Insurance Administration
  501 St. Paul Place
  7th Floor
  Baltimore, MD 21202
  410­333­1782
  Toll free in MD: 800­492­6116

Massachusetts

• Linda Ruthardt
  Commissioner
  Division of Insurance
  470 Atlantic Avenue
  6th Floor
  Boston, MA 02210­2223
  617­521­7777

Michigan

• D. Joseph Olson
  Commissioner
  Insurance Bureau
  611 West Ottawa Street
  2nd Floor North
  Lansing, MI 48933
  517­373­0240

Minnesota

• David B. Gruenes
  Commissioner
  Department of Commerce
  133 East 7th Street
  St. Paul, MN 55101
  612­296­2488

Mississippi

• George Dale
  Commissioner
  Department of Insurance
  1804 Walter Sillers Building
  Jackson, MS 39205
  601­359­3569
  Toll free in MS: 800­562­2957

Missouri

• Jay Angoff
  Director
  Department of Insurance
  301 West High Street
  6 North
  Jefferson City, MO 65102­0690
  573­751­2640
  Toll free in MO: 800­726­7390

Montana

• Mark O'Keefe
  Commissioner
  Department of Insurance
  126 North Sanders
  Mitchell Building
  Room 270
  Helena, MT 59601
  406­444­2040
  Toll free in MT: 800­332­6148

Nebraska

• Robert Lange
  Director
  Department of Insurance
  941 O Street
  Suite 400
  Lincoln, NE 68508
  402­471­2201

Nevada

• Alice Molasky
  Commissioner
  Division of Insurance
  1665 Hot Springs Road, #152
  Carson City, NV 89710
  702­687­4270
  Toll free in NV: 800­992­0900

New Hampshire

• Charles Blossom
  Commissioner
  Department of Insurance
  169 Manchester Street
  Concord, NH 03301­5151
  603­271­2261

New Jersey

• Elizabeth E. Randall
  Commissioner
  Department of Insurance
  20 West State Street
  CN329
  Trenton, NJ 08625
  609­984­2444

New Mexico

• Christopher P. Krahling
  Superintendent
  Department of Insurance
  P.O. Drawer 1269
  Santa Fe, NM 87504­1269
  505­827­4698
  Toll free in NM: 800­947­4722

New York

• Edward Muhl
  Superintendent
  Department of Insurance
  160 West Broadway
  New York, NY 10013­3393
  212­602­2488
  Toll free in NY: 800­342­3736
  Agency Building One
  Empire State Plaza
  Albany, NY 12257
  518­474­6600

North Carolina

• James E. Long
  Commissioner
  Department of Insurance
  Dobbs Building
  430 North Salisbury Street
  P.O. Box 26387
  Raleigh, NC 27611
  919­733­2004
  Toll free in NC: 800­662­7777

North Dakota

• Glenn R. Pomeroy
  Commissioner
  Department of Insurance
  600 East Boulevard Avenue
  Bismarck, ND 58505­0320
  701­328­2440
  Toll free in ND: 800­247­0560

Ohio

• Harold T. Duryee
  Director
  Department of Insurance
  2100 Stella Court
  Columbus, OH 43215­1067
  614­644­2658
  Toll free: 800­522­0071

Oklahoma

• John Crawford
  Commissioner
  Department of Insurance
  3814 Santa Fe
  Oklahoma City, OK 73118
  405­521­2991
  Toll free in OK: 800­522­0071

Oregon

• Kerry Barnett
  Director
  Department of Consumer and Business Services
  350 Winter Street, N.E. Room 200
  Salem, OR 97310­0700
  503­378­4636

Pennsylvania

• Linda S. Kaiser
  Commissioner
  Insurance Department
  1326 Strawberry Square, 13th Floor
  Harrisburg, PA 17120
  717­787­2317

Puerto Rico

• Juan Antonio Garcia
  Commissioner
  Office of the Commissioner of Insurance
  Fernandez Juncos Station
  1607 Ponce de Leon Avenue
  Santurce, PR 00910
  809­722­8686

Rhode Island

• Alfonso E. Mastrostefano
  Commissioner
  Insurance Division
  233 Richmond Street
  Providence, RI 02903­4233
  401­277­2223

South Carolina

• Lee P. Jedziniak
  Director
  Department of Insurance
  1612 Marion Street
  P.O. Box 100105
  Columbia, SC 24201
  803­737­6150
  Toll free in SC: 800­768­3467

South Dakota

• Darla L. Lyon
  Director
  Division of Insurance
  Department of Commerce and Regulation
  500 E. Capitol
  Pierre, SD 57501­3940
  605­773­3563

Tennessee

• Doug Sizemore
  Commissioner
  Department of Commerce and Insurance
  500 James Robertson Parkway
  Nashville, TN 37243­0565
  615­741­2218
  Toll free in TN: 800­342­4029

Texas

• Elton Bomer
  Commissioner
  Department of Insurance
  333 Guadalupe Street
  P.O. Box 149104
  Austin, TX 78714­9104 512­463­6464
  Toll free: 800­252­3439

Utah

• Robert E. Wilcox
  Commissioner
  Department of Insurance
  3110 State Office Building
  Salt Lake City, UT 84114
  801­538­3805
  Toll free in UT: 800­439­3805

Vermont

• Elizabeth R. Costle
  Commissioner
  Department of Banking, Insurance and Securities
  Health Care Administration
  89 Main Street, Drawer 20
  Montpelier, VT 05620­3101
  802­828­4884

Virgin Islands

• Gwendolyn Brady
  Director
  Division of Banking and Insurance
  Lt. Governor's Office
  Kongens Gade 18
  St. Thomas, VI 00802
  809­774­7166

Virginia

• Alfred W. Gross
  Commissioner
  State Corporation Commission
  Bureau of Insurance
  1300 East Main Street
  Richmond, VA 23219
  804­371­9694
  Toll free in VA: 800­552­7945

Washington

• Deborah Senn
  Commissioner
  Insurance Building-Capitol Campus
  14th Avenue and Water Street
  P.O. Box 40255
  Olympia, WA 98504­0255
  360­753­3613

West Virginia

• Henry C. Clark
  Commissioner
  Department of Insurance
  2019 Washington Street, East
  P.O. Box 50540
  Charleston, WV 25305­0540
  304­558­3856
  Toll free in WV: 800­642­9004

Wisconsin

• Josephine W. Musser
  Commissioner
  Office of the Commissioner of Insurance
  121 E. Wilson
  Madison, WI 53702
  608­266­0103
  Toll free in WI: 800­236­8517

Wyoming

• John McBride
  Commissioner
  Department of Insurance
  Herschler Building
  122 West 25th Street
  Cheyenne, WY 82002­0440
  307­777­7402
  Toll free in WY: 800­438­5768

State Securities Administrators Each state has its own laws and regulations for securities brokers and for all types of securities, including stocks, mutual funds, commodities, real estate offerings, uninsured investment products sold by banks and others. The officials and agencies listed below enforce these laws and regulations. Many of these offices can provide you with information to help you make informed investment decisions.

State securities agencies are responsible also for preventing fraud and abuse in the sale of all but the largest securities offerings.

If you have a question or complaint about an investment you have made or are about to make, call the company or bank involved. If your complaint or question is not resolved, call the appropriate state securities agency below.

Alabama

• Joseph P. Borg
  Director
  Securities Commission
  770 Washington Street, Suite 570
  Montgomery, AL 36130­4700
  334­242­2984
  Fax:334­242­0240
  Toll free in AL: 800­222­1253

Alaska

• L.P. Carroll
  Senior Examiner, State of Alaska
  Department of Commerce and Economic Development
  Banking and Securities
  P.O. Box 110807
  Juneau, AK 99811­0807
  907­465­2521
  Fax: 907­465­2549

Arizona

• Duty Investigator
  Corporation Commission
  Securities Division
  1300 West Washington, 3rd Floor
  Phoenix, AZ 85007
  602­542­4242
  Fax: 602­594­7470

Arkansas

• Mac Dodson
  Commissioner
  Securities Department
  Heritage West Building
  201 East Markham, 3rd Floor
  Little Rock, AR 72201­1692
  501­324­9260
  Fax: 501­324­9268

California

• Commissioner
  Department of Corporations
  3700 Wilshire Boulevard
  Suite 600
  Los Angeles, CA 90010­3001
  213­736­2741
  Fax: 213­736­2117

Colorado

• Philip A. Feigin
  Securities Commissioner
  Division of Securities
  1580 Lincoln, Suite 420
  Denver, CO 80203­1506
  303­894­2320
  Fax: 303­861­2126
  TDD: 303­894­7880

Connecticut

• John Burke
  Banking Commissioner
  Department of Banking
  260 Constitution Plaza
  Hartford, CT 06103
  860­240­8299
  Fax: 860­240­8178

Delaware

• Richard W. Hubbard
  Securities Commissioner
  Department of Justice
  Division of Securities
  State Office Building
  820 N. French Street, 8th Floor
  Wilmington, DE 19801
  302­577­2515
  Fax: 302­655­0576

District of Columbia

• Veda M. Shamsid-Deen
  Acting Director
  D.C. Public Service Commission
  Office of Securities
  450 5th Street, N.W., Suite 821
  Washington, DC 20001
  202­626­5105
  Fax: 202­737­2080

Florida

• Robert F. Milligan
  Comptroller
  Division of Securities
  The Capitol LL­22
  Tallahassee, FL 32399­0350
  904­488­9805
  Fax: 904­681­2428
  Toll free in FL: 800­372­8792

Georgia

• Lewis A. Massey
  Secretary of State
  Office of the Secretary of State
  Division of Securities and Business Regulation
  Two Martin Luther King, Jr. Drive
  Suite 802, West Tower
  Atlanta, GA 30334
  404­656­2894
  Fax: 404­657­8410

Hawaii

• Russell H. Yamashita
  Commissioner of Securities
  Department of Commerce and Consumer Affairs
  P.O. Box 40
  Honolulu, HI 96810
  808­586­2744
  808­586­2740 (Securities Enforcement Unit)
  Fax: 808­586­2733
  Toll free in HI: 800­468­4644, ext. 62727

Idaho

• Gavin M. Gee, Director
  Department of Finance
  Marilyn Scanlan, Bureau Chief
  Securities Bureau
  P.O. Box 83720
  Boise, ID 83720­0031
  208­334­3684
  Fax: 208­332­8098

Illinois

• Director
  Illinois Securities Department
  Office of Secretary of State
  Robert Newtson
  Lincoln Tower, Suite 200
  520 S. Second Street
  Springfield, IL 62701
  217­782­2256
  Toll free in IL: 800­628­7937

Indiana

• Bradley W. Skolnik
  Securities Commissioner
  Office of the Secretary of State
  Securities Division
  302 West Washington
  Room E­111
  Indianapolis, IN 46204
  317­232­6681
  Toll free in IN: 800­223­8791
  Fax: 317­233­3675

Iowa

• Enforcement Section
  Securities Bureau
  Lucas State Office Building
  2nd Floor
  Des Moines, IA 50319
  515­281­4441
  Fax: 515­281­6467

Kansas

• David Brant
  Securities Commissioner
  Office of the Securities Commissioner
  618 South Kansas Avenue
  2nd Floor
  Topeka, KA 66603­3804
  913­296­3307
  Fax: 913­296­6872
  Toll free in KA: 800­232­9580

Kentucky

• Larry D. Lander
  Commissioner of Financial Institutions
  477 Versailles Road
  Frankfort, KY 40601­3868
  502­573­3390
  Fax: 502­573­8787
  

Louisiana

• Harry C. Stansbury
  Deputy Commissioner of Securities
  Securities Commission
  Energy Centre
  1100 Poydras Street, Suite 2250
  New Orleans, LA 70163
  504­568­5515

Maine

• Stephen L. Diamond
  Securities Administrator
  Securities Division
  21 State House Station
  Augusta, ME 04333
  207­624­8551
  Fax: 207­624­8590

Maryland

• Robert N. McDonald
  Securities Commissioner
  Office of the Attorney General
  Division of Securities
  200 Saint Paul Place, 20th Floor
  Baltimore, MD 21202­2020
  410­576­6360
  Fax: 410­576­6532
  TDD: 410­576­6372

Massachusetts

• William Francis Galvin
  Secretary of the Commonwealth
  Securities Division
  One Ashburton Place, Room 1701
  Boston, MA 02108
  617­727­3548
  Fax: 617­248­0177
  Toll free in MA: 800­269­5428

Michigan

• Carl L. Tyson, Director
  Department of Consumer and Industry Services
  Corporation, Securities and Land Development Bureau
  P.O. Box 30054
  Lansing, MI 48909­7554
  517­334­6212
  Fax: 517­334­6155

Minnesota

• David Gruenes
  Commissioner of Commerce
  Department of Commerce
  133 East Seventh Street
  St. Paul, MN 55101
  612­296­4026
  Fax: 612­296­4328
  Toll free in MN: 800­657­3602

Mississippi

• Leslie Scott
  Assistant Secretary of State for Business Services
  P.O. Box 136
  Jackson, MS 39205 or
  202 North Congress Street
  Suite 601
  Jackson, MS 39201
  601­359­6371
  Fax: 601­359­2894

Missouri

• Douglas F. Wilburn
  Commissioner of Securities
  P.O. Box 1276
  Jefferson City, MO 65102
  573­751­4136
  Toll free in MO: 800­721­7996
  Fax: 573­526­3124

Montana

• Mark O'Keefe
  State Auditor & Securities Commissioner
  Office of the State Auditor
  Securities Department
  P.O. Box 4009
  Helena, MT 59604
  406­444­2040
  Fax: 406­444­3497
  Toll free in MT: 800­332­6148
  TDD: 404­444­3246

Nebraska

• Jack Herstein
  Assistant Director
  Department of Banking & Finance
  Bureau of Securities
  P.O. Box 95006
  Lincoln, NE 68509­5006
  402­471­3445

Nevada

• Donald J. Reis
  Deputy Secretary of State
  Office of the Secretary of State
  Securities Division
  555 E. Washington Avenue
  Suite 5200
  Las Vegas, NV 89101
  702­486­2440
  Fax: 702­486­2452

New Hampshire

• Peter C. Hildreth
  Director of Securities
  Bureau of Securities Regulation
  Department of State
  State House, Room 204
  Concord, NH 03301­4989
  603­271­1463
  Fax: 603­271­7933

New Jersey

• Thomas J. Gaynor
  Bureau Chief
  Department of Law and Public Safety
  Division of Consumer Affairs
  Bureau of Securities
  P.O. Box 47029
  Newark, NJ 07101
  201­504­3600
  Fax: 201­504­3601

New Mexico

• Michael J. Vargon
  Deputy Director
  Regulation & Licensing Department
  Securities Division
  725 St. Michaels Drive
  Santa Fe, NM 87501
  505­827­7140 (general information)
  Fax: 505­984­0617

New York

• Dennis Vacol
  Attorney General
  Department of Law
  Bureau of Investor Protection and Securities
  120 Broadway, 23rd Floor
  New York, NY 10271
  212­416­8200
  Fax: 212­416­8816

North Carolina

• Rufus L. Edmisten
  Secretary of State
  Department of the Secretary of State
  Securities Division
  300 North Salisbury Street
  Suite 100
  Raleigh, NC 27603­5909
  919­733­3924
  Fax: 919­821­0818
  Toll free: 800­688­4507

North Dakota

• Nancy Lewis
  Office of the Securities Commissioner
  600 East Boulevard
  Bismarck, ND 58505­0510
  701­224­2910
  Toll free in ND: 800­297­5124
  Fax: 701­255­3113

Ohio

• Tom Geyer
  Acting Commissioner
  Division of Securities
  77 South High Street
  22nd Floor
  Columbus, OH 43215
  614­644­7381
  Fax: 614­466­3316

Oklahoma

• Irving L. Faught
  Administrator
  Department of Securities
  1st National Center
  120 N. Robinson, Suite 860
  Oklahoma City, OK 73102
  405­235­0230
  Fax: 405­280­7742

Oregon

• Kerry E. Barnett, Director
  Cecil Monroe, Administrator
  Department of Consumer and Business Services
  Division of Finance & Corporate Securities
  350 Winter Street, N.E., Room 21
  Salem, OR 97310
  503­378­4387 (Corporate Securities Section)
  503­378­4140 (Finance Section)
  Fax: 503­378­4178

Pennsylvania

• Robert M. Lam, Chairman
  Securities Commission
  Eastgate Office Building
  1010 North 7th Street, 2nd Floor
  Harrisburg, PA 17102­1410
  717­787­8061
  Toll free in PA: 800­600­0007
  Fax: 717­783­5122
  TDD/AT&T Relay Center toll free: 800­654­5984

Puerto Rico

• Joseph P. O'Neil
  Commissioner
  Office of the Commissioner of Financial Institutions
  Securities Division
  Centro Europa Building
  Suite 600
  1492 Ponce de Leon Avenue
  San Juan, PR 00907­4127
  787­723­3131
  Fax: 787­723­4042

  Juan Rivera
  Assistant Securities Commissioner
  787­723­8359
  787­723­8403

  Felipe B. Cruz
  Associate Director Securities
  Hotline: 787­723­8445

Rhode Island

• Maria D'Alessandro Piccirilli
  Associate Director and Superintendent of Securities
  Department of Business Regulation
  233 Richmond Street, Suite 232
  Providence, RI 02903­4232
  401­277­3048
  Fax: 401­273­5202
  TDD: 401­277­2223

South Carolina

• Tracey Myers
  Deputy of Security Commission
  Department of State
  Securities Division
  1205 Pendleton Street, Suite 525
  Columbia, SC 29201
  800­734­1087
  Fax: 803­734­2164

South Dakota

• Gail Sheppick
  Enforcement Director
  Division of Securities
  118 West Capitol Avenue
  Pierre, SD 57501­2017
  605­773­4823
  Fax: 605­773­5953

Tennessee

• Kenneth T. McClellan
  Assistant Commissioner
  Department of Commerce and Insurance
  Securities Division
  Davy Crockett Tower, Suite 680
  500 James Robertson Parkway
  Nashville, TN 37243­0485
  615­741­2947
  Toll free in TN: 800­863­9117
  Fax: 615­532­8375

Texas

• Denise Voigt Crawford
  Securities Commissioner
  State Securities Board
  P.O. Box 13167
  Austin, TX 78711­3167
  512­305­8300
  Fax: 512­305­8310

Utah

• Mark J. Griffin
  Director, Securities Division
  Department of Commerce
  P.O. Box 146760
  Salt Lake City, UT 84114­6760
  801­530­6600
  Fax: 801­530­6980
  Toll free in UT: 800­721­SAFE

Vermont

• Richard S. Cortese
  Deputy Commissioner
  Department of Banking, Insurance & Securities
  Securities Division
  89 Main Street, Drawer 20
  Montpelier, VT 05620­3101
  802­828­3420
  802­828­2896

Virginia

• Ron Thomas
  Director
  State Corporation Commission
  Division of Securities & Retail Franchising
  P.O. Box 1197
  Richmond, VA 23218
  804­371­9051
  Toll free in VA: 800­552­7945
  Fax: 804­371­9911
  TDD: 804­371­9203

Washington

• Deborah Bortner
  Administrator
  Department of Financial Institutions
  Securities Division
  P.O. Box 9033
  Olympia, WA 98507­9033
  360­902­8760
  Fax: 360­586­5068
  Toll free in WA: 800­372­8303
  TDD: 360­664­8126

West Virginia

• William E. Schneider
  Deputy Commissioner of Securities
  State Auditor's Office
  Securities Division
  State Capitol Building
  1900 Kanawha Boulevard East Room 118­West
  Charleston, WV 25305
  304­558­2257
  Fax: 304­344­2229

Wisconsin

• Patricia Struck
  Administrator
  Department of Financial Institutions
  Division of Securities
  P.O. Box 1768
  Madison, WI 53702­1768
  608­266­3431
  Fax: 608­256­1259
  Toll free in WI: 800­47­CHECK

Wyoming

• Diana J. Ohman
  Secretary of State & Securities
  State Capitol Building
  Cheyenne, WY 82002­0020
  307­777­7370
  Fax: 307­777­5339
  TDD: 307­777­5351

State Utility Commissions State utility commissions regulate consumer service and rates for gas, electricity and a variety of other services within your state. These services include rates for telephone calls and moving household goods. In some states, the utility commissions regulate water and transportation rates. Rates for utilities and services provided between states are regulated by the Federal government.

Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Alabama

• James Sullivan
  President, Public Service Commission
  P.O. Box 991
  Montgomery, AL 36101­0991
  334­242­5207
  Toll free in AL: 800­392­8050
  Fax: 334­242­0509

Alaska

• Robert A. Lohr
  Executive Director
  Alaska Public Utilities Commission
  1016 West 6th Avenue
  Suite 400
  Anchorage, AK 99501
  907­276­6222
  Toll free in AK: 800­390­2782
  Fax: 907­276­0160
  TDD: 907­276­4533

Arizona

• Renz Jennings
  Chairman, Corporation Commission
  1200 West Washington Street
  Phoenix, AZ 85007
  602­542­3935
  Toll free in AZ: 800­222­7000
  Fax: 602­542­5560
  TDD: 602­542­2105

Arkansas

• Sam I. Bratton, Jr.
  Chairman, Public Service Commission
  P.O. Box 400
  Little Rock, AR 72203­0400
  501­682­1453
  Toll free in AR: 800­482­1164 (complaints)
  Fax: 501­682­5731

California

• P. Gregory Conlon
  President, Public Utilities Commission
  505 Van Ness Avenue
  Room 5218
  San Francisco, CA 94102
  415­703­3703
  Toll free in CA: 800­649­7570 (complaints)
  Fax: 415­703­1758
  TDD: 415­703­2032

Colorado

• Robert Hix
  Chairman, Public Utilities Commission
  1580 Logan Street
  Logan Tower--Office Level 2
  Denver, CO 80203
  303­894­2000
  Toll free in CO: 800­888­0170
  Fax: 303­894­2065
  TDD: 303­894­2512

Connecticut

• Reginald J. Smith
  Chairperson, Department of Public Utility Control
  10 Franklin Square
  New Britain, CT 06051
  860­827­1553
  Toll free in CT: 800­382­4586
  Fax: 860­827­2613
  TDD: 860­827­2837

Delaware

• Arnetta McRae
  Commissioner, Public Service Commission
  1560 South DuPont Highway
  Dover, DE 19901
  302­739­4247
  Toll free in DE: 800­282­8574
  Fax: 302­739­4849
  TDD: 302­739­4333

District of Columbia

• Marlene L. Johnson
  Chairperson, Public Service Commission
  450 Fifth Street, N.W.
  Suite 800
  Washington, DC 20001
  202­626­5120
  Fax: 202­393­1389
  TDD: 202­638­2428

Florida

• Susan F. Clark
  Chairman, Public Service Commission
  2540 Shumard Oak Boulevard
  Tallahassee, FL 32399­0850
  904­413­6140
  Toll free in FL: 800­342­3552; 800­955­8771
  Fax: 800­511­0809
  TDD toll free in FL: 800­955­8770

Georgia

• Dave Baker
  Commissioner, Public Service Commission
  244 Washington Street, S.W.
  Atlanta, GA 30334
  404­656­4512
  Toll free in GA: 800­282­5813
  Fax: 404­656­2341

Hawaii

• Yukio Naito, Chairman
  Dennis Yamada, Commissioner
  Gregory Pai, Commissioner
  Public Utilities Commission
  465 South King Street
  Room 103
  Honolulu, HI 96813
  808­586­2020
  Toll free for other Islands: 800­468­4644
  Fax: 808­586­2066

Idaho

• Ralph Nelson, President
  Marsha H. Smith, President
  Public Utilities Commission
  P.O. Box 83720
  Boise, ID 83720­0074
  208­334­3912
  Toll free in ID: 800­377­3529
  Fax: 208­334­3762
  TDD: 208­334­3151

Illinois

• Dan Miller
  Chairman, Illinois Commerce Commission
  527 East Capitol Avenue
  P.O. Box 19280
  Springfield, IL 62794­9280
  217­782­7907
  Fax: 217­524­6859
  TDD: 217­782­7434

Indiana

• John R. Mortell
  Chairman, Utility Regulatory Commission
  302 West Washington Street
  Suite E­306
  Indianapolis, IN 46204
  317­232­2701
  Toll free: 851­4268
  Fax: 317­232­6758
  TDD: 317­232­8556

Iowa

• Allan T. Thoms
  Chairperson, Iowa Utilities Board
  Lucas State Office Building
  5th Floor
  Des Moines, IA 50319
  515­281­5979
  Fax: 515­281­8821

Kansas

• Tim McKee
  Chairman, State Corporation Commission
  1500 SW Arrowhead Road
  Topeka, KS 66604­4027
  913­271­3166
  Toll free in KS: 800­662­0027
  Fax: 913­271­3354

Kentucky

• Linda Breathitt
  Chair, Public Service Commission
  730 Schenkel Lane
  P.O. Box 615
  Frankfort, KY 40602
  502­564­3940
  Toll free in KY: 800­772­4636 (complaints only)
  Fax: 502­564­1582

Louisiana

• Irma Muse Dixon
  Chair, Public Service Commission
  P.O. Box 91154
  Baton Rouge, LA 70821­9154
  504­342­6687
  Toll free in LA: 800­256­2413
  Fax: 504­342­2008

Maine

• Thomas C. Welch
  Chairman, Public Utilities Commission
  242 State Street
  Augusta, ME 04333
  207­287­3831
  Toll free in ME: 800­452­4699
  Fax: 207­287­1039

Maryland

• H. Russell Frisby
  Chairman, Public Service Commission
  6 St. Paul Street, 16th Floor
  Baltimore, MD 21202
  410­767­8000
  Toll free in MD: 800­492­0474
  Fax: 410­333­6495
  TDD toll free in MD: 800­735­2258

Massachusetts

• John Howe
  Chairman, Department of Public Utilities
  100 Cambridge Street
  12th Floor
  Boston, MA 02202
  617­727­3500
  Fax: 617­723­8812
  TDD toll free: 800­323­3298

Michigan

• John Strand
  Chairperson, Public Service Commission
  6545 Mercantile Way
  P.O. Box 30221
  Lansing, MI 48909
  517­334­6445
  Toll free in MI: 800­292­9555
  Fax: 517­882­5170
  TDD toll free in MI: 800­649­3777

Minnesota

• Joel Jacobs
  Chairman, Public Utilities Commission
  121 Seventh Place East
  Suite 350
  St. Paul, MN 55101­2147
  612­296­7124
  Toll Free in MN: 800­657­3782
  Fax: 612­297­7073
  TDD: 612­297­1200

Mississippi

• Neilsen Cochran
  Chairman, Public Service Commission
  P.O. Box 1174
  Jackson, MS 39215
  601­961­5400
  Toll free in MS: 800­356­6430
  Fax: 601­961­5469
  Northern District
  Toll free in MS: 800­356­6428
  Central District
  Toll free in MS: 800­356­6430
  Southern District
  Toll free in MS: 800­356­6429

Missouri

• Karl Zobrist
  Chairman, Public Service Commission
  P.O. Box 360
  Jefferson City, MO 65102
  573­ 751­3243
  Toll free in MO: 800­392­4211
  Fax: 573­526­1500
  TDD toll free in MO: 800­735­2966

Montana

• Nancy McCaffee
  Chair, Public Service Commission
  1701 Prospect Avenue
  P.O. Box 202601
  Helena, MT 59620­2601
  Voice/TDD: 406­444­6199
  Toll free in MT: 800­646­6150
  Fax: 406­444­7618

Nebraska

• Rod Johnson
  Chairman, Public Service Commission
  300 The Atrium
  1200 "N" Street
  Lincoln, NE 68509
  or
  P.O. Box 94927
  Lincoln, NE 68509­4927
  402­471­3101
  Toll free in NE: 800­526­0017
  Fax: 402­471­0254
  TDD: 402­471­0213

Nevada

• John F. Mendoza
  Chairman, Public Service Commission
  555 East Washington Avenue
  Room 4600
  Las Vegas, NV 89101
  702­486­2600
  Toll free in NV: 800­992­0900
  Fax: 702­486­2595
  TDD: 702­687­6000

New Hampshire

• Douglas L. Patch
  Chairman, Public Utilities Commission
  8 Old Suncook Road
  Building No. 1
  Concord, NH 03301
  603­271­2431
  Toll free in NH: 800­852­3793
  Fax: 603­271­3878
  TDD toll free : 800­735­2964

New Jersey

• Herbert H. Tate
  President, Board of Public Utilities
  Two Gateway Center
  Newark, NJ 07102
  201­648­2027
  Toll free in NJ: 800­621­0241
  Fax: 201­648­2836
  TDD: 201­648­7983

New Mexico

• Wayne Shirley
  Chairman, New Mexico Public Utility Commission
  Marian Hall
  224 East Palace Avenue
  Sante Fe, NM 87501­2013
  505­827­6940
  Toll free in NM: 800­663­9782
  Fax: 505­827­6973
  TDD: 505­827­6911
  

New York

• John F. O'Mara
  Chairman, Public Service Commission
  3 Empire State Plaza
  Albany, NY 12223
  518­474­2530
  Toll free in NY: 800­342­3377 (complaints);
  800­342­3355 (emergency service cutoff)
  Fax: 518­474­7146
  TDD toll free in NY: 800­662­1220

North Carolina

• Hugh A. Wells
  Chairman, Utilities Commission
  P.O. Box 29510
  Raleigh, NC 27626­0510
  919­733­4249
  919­733­9277 (consumer services; complaints)
  Fax: 919­733­7300

North Dakota

• Susan Wefald, President
  Leo Reinbold, Commissioner
  Bruce Hagen, Commissioner
  Public Service Commission
  State Capitol, 12th Floor
  Bismarck, ND 58505­0480
  701­328­2400
  Fax: 701­328­2410
  TDD: 800­366­6888

Ohio

• Craig A. Glazer
  Chairman, Public Utilities Commission
  180 East Broad Street
  Columbus, OH 43215­3793
  614­466­3292
  Toll free in OH: 800­686­7826 (consumer services)
  Fax: 614­752­8351
  TDD: 614­466­8180
  TDD toll free in OH: 800­686­1570

Oklahoma

• Cody Graves
  Chairman, Corporation Commission
  Jim Thorpe Office Building
  2101 North Lincoln Boulevard
  Oklahoma City, OK 73105
  405­521­2267
  Toll free in OK: 800­522­8154
  Fax: 405­521­6045

Oregon

• Roger Hamilton
  Chairman, Public Utility Commission
  550 Capitol St. NE
  Salem, OR 97310­1380
  503­378­6611
  Toll free in OR: 800­522­2404
  Fax: 503­378­5743
  TDD toll free in OR: 800­735­2900

Pennsylvania

• John M. Quain
  Chairman, Public Utility Commission
  P.O. Box 3265
  Harrisburg, PA 17105
  717­783­7349
  Toll free in PA: 800­782­1110
  Fax: 717­787­4193

Puerto Rico

• Nydia E. Rodriguez Martinez
  Chairman, Public Service Commission
  P.O. Box 190870
  San Juan, PR 00919­0810
  787­756­1943

Rhode Island

• James J. Malachowski
  Chairman, Public Utilities Commission
  100 Orange Street
  Providence, RI 02903
  Voice/TDD: 401­277­3500
  Toll free in RI: 800­341­1000
  Fax: 401­277­6805

South Carolina

• Rudolph Mitchell
  Chairman, Public Service Commission
  P.O. Drawer 11649
  Columbia, SC 29211
  803­737­5100
  Toll free in SC: 800­922­1531
  Fax: 803­737­5246
  TDD toll free in SC: 800­735­2905

South Dakota

• Ken Stofferahn, Chairman
  Jim Burg, Vice Chairman
  Laska Schoenfelder, Commissioner
  Public Utilities Commission
  500 East Capitol Avenue
  Pierre, SD 57501­5070
  605­773­3201
  Toll free in SD: 800­332­1782
  Fax: 605­773­3809

Tennessee

• Lynn Greer, Chairman
  Tennessee Regulatory Authority
  460 James Robertson Parkway
  Nashville, TN 37243­0505
  615­741­3668
  Voice/TDD toll free in TN: 800­342­8359
  Fax: 615­741­5015

Texas

• Pat Wood, III, Chairman
  Judy Walsh, Commissioner
  Robert W. Gee, Commissioner
  Public Utility Commission
  7800 Shoal Creek Boulevard
  Suite 400N
  Austin, TX 78757
  512­458­0100
  Fax: 512­458­8340
  TDD: 512­458­0221

Utah

• Stephen F. Mecham
  Chairman, Public Service Commission
  160 East 300 South
  Salt Lake City, UT 84111
  801­530­6716
  Fax: 801­530­6796
  TDD: 801­530­6706

Vermont

• Richard H. Cowart
  Chairman, Vermont Public Service Board
  112 State Street
  Montpelier, VT 05620­2701
  802­828­2358
  Fax: 828­3351
  TDD: 800­253­0191

Virgin Islands

• Walter Challenger
  Acting Chairman
  Public Services Commission
  P.O. Box 40
  Charlotte Amalie
  St. Thomas, VI 00804
  809­776­1291
  Fax: 809­774­4971

Virginia

• Theodore V. Morrison, Jr.
  Chairman, State Corporation Commission
  P.O. Box 1197
  Richmond, VA 23209
  804­371­9608
  Toll free in VA: 800­552­7945
  Fax: 371­9376
  TDD: 804­371­9206

Washington

• Sharon Nelson
  Chairman, Utilities and Transportation Commission
  P.O. Box 47250
  Olympia, WA 98504­7250
  360­753­6423
  Toll free in WA: 800­562­6150
  Fax: 360­586­1150
  TTY: 360­586­8206

West Virginia

• Boyce Griffith
  Chairman, Public Service Commission
  P.O. Box 812
  Charleston, WV 25323
  Voice/TDD: 304­340­0300
  Toll free in WV: 800­344­5113
  Fax: 304­340­0325

Wisconsin

• Cheryl L. Parrino
  Chairman, Public Service Commission
  610 North Whitneyway
  Madison, WI 53705­2729
  608­266­5481
  Toll free in WI: 800­225­7729
  Fax: 608­266­3957
  TDD: 608­267­1479

Wyoming

• Steven Ellenbecker, Chairman
  Bill Tucker, Chairman
  Public Service Commission
  700 West 21st Street
  Cheyenne, WY 82002
  307­777­7427
  Toll free in WY: 800­877­9965
  Fax: 307­777­5700

State Vocational and Rehabilitation Agencies State vocational and rehabilitation agencies coordinate and provide a number of services for disabled persons. These services can include counseling, evaluation, training and job placement. There are also services for the sight and hearing impaired. For more information, call or write the office nearest you.

Alabama

• Lamona H. Lucas, Commissioner
  Department of Rehabilitation Services
  P.O. Box 11586
  Montgomery, AL 36111­0586
  334­281­8780
  Toll free in AL: 800­441­7607

Alaska

• Duane French, Director Division of Vocational Rehabilitation
  801 W. 10th St., Suite 200
  Juneau, AK 99801­1894
  Voice/TDD: 907­465­2814
  Toll free in AK: 800­478­2815

American Samoa

• Peter Galeai, Director
  Vocational Rehabilitation
  Department of Manpower Resources
  Pago Pago, AS 96799
  011­684­633­2336
  

Arizona

• Roger J. Hodges, Administrator
  Rehabilitation Services Administration (930A)
  1789 West Jefferson
  2nd Floor N.W.
  Phoenix, AZ 85007
  602­542­3332
  Voice/TDD: 602­542­6049

Arkansas

• Bobby C. Simpson, Commissioner
  Arkansas Rehabilitation Services
  Division of Vocational &
  Technical Education Department of Education
  P.O. Box 3781
  Little Rock, AR 72203
  501­296­1616
  Toll free in AR: 800­330­0632
  Fax: 501­296­1675
  TDD: 501­296­6669

  James C. Hudson, Director
  Division of Services for the Blind
  Department of Human Services
  P.O. Box 3237
  Little Rock, AR 72203
  Toll free in AR: 800­960­9270
  TDD: 501­324­9271

California

• Brenda Premo, Director
  Department of Rehabilitation
  830 K Street Mall
  Sacramento, CA 95814
  Voice/TDD: 916­445­3971

Colorado

• Dina Huerta, Director
  Division of Vocational Rehabilitation
  110 16th Street, 2nd Floor
  Denver, CO 80202
  Voice/TDD: 303­620­4153
  Fax: 303­620­4189

Connecticut

• Richard Carlson, Chief
  Division of Client Services
  State Department of Social Services
  Bureau of Rehabilitation Services
  10 Griffin Road North
  Windsor, CT 06095
  860­298­2000
  Toll free in CT: 800­537­2549
  TDD: 860­298­2231

  George Precourt,
  Executive Director
  Board of Education and Services for the Blind
  170 Ridge Road
  Wethersfield, CT 06109
  860­249­8525
  Toll free in CT: 800­842­4510
  Fax: 860­278­6920

Delaware

• Michelle Pointer, Director
  Division of Vocational Rehabilitation
  Department of Labor
  4425 North Market Street
  P.O. Box 9969
  Wilmington, DE 19809­0969
  302­761­8300
  Voice/TDD: 302­761­8349

  Debra Wallace, Director (Acting)
  Division for the Visually Impaired
  Department of Health and Social Services
  1901 N. DuPont Highway
  New Castle, DE 19720
  302­577­4731

District of Columbia

• Ruth Royall Hill, Administrator
  D.C. Rehabilitation Services Administration
  Department of Human Services
  800 9th Street, S.W., Fourth Floor
  Washington, DC 20024
  202­645­5703

Florida

• Tamara Bibb Allen, Director
  Division of Vocational Rehabilitation
  Department of Labor and Employment Security
  20002 Old St. Augustine Road
  Building A
  Tallahassee, FL 32399­0696
  904­488­6210
  Voice/TDD: 904­488­2867

  Whit Springfield, Director
  Division of Blind Services
  Department of Labor and Employment Security
  2540 Executive Center
  Circle West
  Douglas Building, Room 203
  Tallahassee, FL 32399
  Voice/TDD: 904­488­1330
  Toll free in FL: 800­342­1828

Georgia

• Peggy Rosser, Director
  Division of Rehabilitation Services
  Department of Human Resources
  2 Peachtree Street, N.W., 23rd Floor
  Atlanta, GA 30330­3166
  Voice/TDD: 404­657­3000

Guam

• Norbert F. Ungacta,
  Acting Director
  Department of Vocational Rehabilitation
  122 Harmon Plaza, Room B­201
  Harmon Industrial Park,
  GU 96911
  011­671­475­4645
  001­671­475­4635 (consumer information)

Hawaii

• Neil Shim, Administrator
  Division of Vocational Rehabilitation
  and Services for the Blind
  Department of Human Services
  P.O. Box 339
  Honolulu, HI 96809
  808­586­5355
  808­586­5366

Idaho

• George Pelletier, Jr.,
  Administrator
  Division of Vocational Rehabilitation
  Len B. Jordan Building
  Room 150
  650 West State
  Boise, ID 83720­0096
  Voice/TDD: 208­334­3390
  Toll free in ID: 800­856­2720

  James E. Monroe, Administrator
  Idaho Commission for the Blind
  341 West Washington
  Boise, ID 83702
  208­334­3220
  Toll free in ID: 800­542­8688

Illinois

• Audrey McCrimon, Director
  Department of Rehabilitation Services
  623 East Adams Street
  Springfield, IL 62794
  217­785­0218
  Toll free in IL: 800­ASK­DORIS
  TDD: 217­782­5734

Indiana

• Bobby Conner, Director
  Division of Disability, Aging and Rehabilitative Services
  402 West Washington Street, Room W­451
  P.O. Box 7083
  Indianapolis, IN 46207­7083
  317­232­1147
  Toll free: 800­545­7763
  TDD toll free in IN: 800­962­8408

Iowa

• Marge Knudsen, Administrator
  Division of Vocational Rehabilitation Services
  Department of Education
  510 East 12th Street
  Des Moines, IA 50319
  Voice/TDD: 515­281­4311
  Toll free in IA: 800­532­1486

  Creig Slayton, Director
  Department for the Blind
  524 4th Street
  Des Moines, IA 50309
  Voice/TDD: 515­281­1333
  Toll free in IA: 800­362­2587

Kansas

• Joyce Cussimanio
  Commissioner
  Rehabilitation Services
  Department of Social and Rehabilitation Services
  300 S.W. Oakley
  Biddle Building, 1st Floor
  Topeka, KS 66606
  913­296­3911
  TDD: 913­296­7029

Kentucky

• Sam Serraglio, Commissioner
  Department of Vocational Rehabilitation
  209 St. Clair
  Frankfort, KY 40601
  Voice/TDD: 502­564­4440
  Toll free in KY: 800­372­7172
  TDD: 502­564­6742

  Denise Placido,
  Commissioner (Acting)
  Department for the Blind
  Workforce Development Cabinet
  209 St. Clair
  Frankfort, KY 40601
  502­564­4754
  Toll free: 800­321­6668

Louisiana

• May Nelson, Director
  Louisiana Rehabilitation Services
  Department of Social Services
  8225 Florida Boulevard
  Baton Rouge, LA 70806­4834
  504­925­4168
  Toll free in LA: 800­737­2958
  Voice/TDD: 504­925­4179

Maine

• Harold Lewis, Director
  Division of the Blind & Visually Impaired
  Margaret Brewster, Director
  Division of Vocational Rehabilitation
  Department of Labor
  35 Anthony Avenue
  Augusta, ME 04333­0150
  207­624­5300
  Toll free in ME: 800­332­1003
  Voice/TDD: 207­624­5322

Mariana Islands

• Manny Villagomez, Chief
  Vocational Rehabilitation Division
  Commonwealth of Northern Mariana Islands
  P.O. Box 1521
  SaiPan, Mariana Islands 96950
  011­670­234­6538
  

Maryland

• Robert Burns, Assistant State Superintendent
  Division of Rehabilitation Services
  State Department of Education
  2301 Argonne Drive
  Baltimore, MD 21218
  410­554­9385
  Fax: 410­554­9412
  TDD: 410­554­9411

Massachusetts

• Charles Crawford, Commissioner
  Commission for the Blind 88 Kingston Street
  Boston, MA 02111­2227
  617­727­5550
  Toll free in MA: 800­392­6450
  TDD toll free in MA: 800­392­6556

  Elmer C. Bartels, Commissioner
  Massachusetts Rehabilitation Commission
  4 Point Place
  27­43 Wormwood Street
  Boston, MA 02210
  617­727­2172
  TDD: 617­727­9063

Michigan

• Joseph Skiba
  State Director
  Michigan Rehabilitation Services
  Michigan Jobs Commission
  P.O. Box 30010
  Lansing, MI 48909
  517­373­3390
  Toll free in MI: 800­605­6722
  TDD: 517­373­4035

  Philip E. Peterson,
  Executive Director
  Michigan Commission for the Blind
  Family Independence Agency
  201 North Washington Square
  P.O. Box 30652
  Lansing, MI 48909
  517­373­2062
  Toll free in MI: 800­292­4200
  Voice/TDD: 517­373­4025

  Linda Dorn, State Director
  Disability Determination Service
  Family Independence Agency
  P.O. Box 30011
  Lansing, MI 48909 517­373­7830
  517­373­4533
  Toll Free in MI: 800­366­3404

Minnesota

• Norena A. Hale, Assistant Commissioner
  Department of Economics and Security
  Rehabilitation Services Branch
  390 North Robert Street
  5th Floor
  St. Paul, MN 55101
  612­296­1822
  TDD: 612­296­3900

  Richard C. Davis, Assistant Commissioner
  Services for the Blind
  2200 University Avenue West #240
  St. Paul, MN 55114­1840
  612­642­0500
  Toll free in MN: 800­652­9000
  Voice/TDD: 612­642­0506

Mississippi

• Mike Gandy, Office Director
  Office of Vocational Rehabilitation for the Blind
  P.O. Box 1698
  Jackson, MS 39215
  601­853­5100
  Voice/TDD: 800­443­1000

  Nell C. Carney, Executive Director
  Vocational Rehabilitation Division
  Department of Rehabilitation Services
  1281 Highway 51
  P.O. Box 22806
  Madison, MS 39110
  601­853­5100
  Toll free in MS: 800­443­1000

Missouri

• Don Gann, Assistant Commissioner
  Division of Vocational Rehabilitation
  State Department of Education
  3024 W. Truman Blvd.
  Jefferson City, MO 65109
  Voice/TDD: 573­751­3251

  Sally Howard, Deputy Director
  Rehabilitation Services for the Blind
  Division of Family Services
  619 East Capitol
  Jefferson City, MO 65101
  573­751­4249

Montana

• Joe A. Mathews, Administrator
  Department of Public Health and Human Services
  Disability Services Division
  P.O. Box 4210
  Helena, MT 59604­4210
  Voice/TDD: 406­444­2590

Nebraska

• Frank Lloyd, Assistant Commissioner/Director
  Division of Vocational Rehabilitation Services
  State Department of Education
  P.O. Box 94987
  Lincoln, NE 68509
  402­471­3649
  Voice/TDD: 402­471­3659

  James S. Nyman, Director
  Services for the Visually Impaired
  Department of Public Institutions
  4600 Valley Road
  Lincoln, NE 68510
  Voice/TDD: 402­471­2891

Nevada

• Elizabeth Breshears,
  Administrator
  Nevada Rehabilitation Division
  505 East King Street
  Room 502
  Carson City, NV 89710
  Voice/TDD: 702­687­4440

New Hampshire

• Paul K. Leather, Director
  Division of Adult Learning and Rehabilitation
  State Department of Education
  78 Regional Drive, Building 2
  Concord, NH 03301
  Voice/TDD: 603­271­3471

New Jersey

• Jamie C. Hilton, Executive
  Director
  New Jersey Commission for the Blind
  and Visually Impaired
  153 Halsey Street, 6th Floor
  P.O. Box 47017
  Newark, NJ 07101
  201­648­2324
  Voice/TDD: 201­648­6276
  TDD: 201­648­4559

  Thomas G. Jennings, Director
  Division of Vocational Rehabilitation Services
  135 East State Street, CN 398
  Trenton, NJ 08625­0398
  609­292­5987
  Voice/TDD: 609­292­2919

New Mexico

• Terry Brigance, Director
  Department of Education
  Division of Vocational Rehabilitation
  435 St. Michaels Drive
  Building D
  Santa Fe, NM 87505
  Toll Free: 800­235­5387 (complaints)
  Voice/TDD: 505­827­3500

New York

• Lawrence C. Gloeckler, Deputy Commissioner
  Office of Vocational and Educational Services for
  Individuals with Disabilities
  New York State Education Department
  One Commerce Plaza
  Room 1606
  Albany, NY 12234
  518­474­2714
  Toll free in NY: 800­222­JOBS (employment hotline)
  TDD: 518­486­3773

  Eugene Luini, Director
  State Department of Social Services
  Commission for the Blind and Visually Handicapped
  40 N. Pearl Street
  Albany, NY 12243
  518­473­1801
  Toll free in NY: 800­342­3715
  TDD: 518­474­7501

North Carolina

• Bob Philbeck, Director
  Division of Vocational Rehabilitation Services
  Department of Human Resources
  State Office
  P.O. Box 26053
  Raleigh, NC 27611
  919­733­3364
  Fax: 919­733­7968
  Voice/TDD: 919­733­5924

  John DeLuca, Director
  Division of Services for the Blind
  Department of Human Resources
  309 Ashe Avenue Raleigh, NC 27606
  919­733­9822
  Voice/TDD: 919­733­9700

North Dakota

• Gene Hysjulien, Director
  Division of Vocational Rehabilitation
  Department of Human Services
  600 S. Second Street, Suite 1B
  Bismarck, ND 58504­5729
  701­328­8950
  Toll free in ND: 800­755­2745
  TDD: 701­328­8968

Ohio

• Robert L. Rabe, Administrator
  Rehabilitation Services Commission
  400 East Campus View Boulevard
  Columbus, OH 43235­4604
  Voice/TDD: 614­438­1210
  Toll free in OH: 800­282­4536, ext. 1210

Oklahoma

• Linda Parker, Director
  Department of Rehabilitation Services
  3535 N.W. 58, Suite 500
  Oklahoma City, OK 73112
  405­951­3400

Oregon

• Charles Young, Administrator
  Commission for the Blind
  535 S.E. 12th Avenue
  Portland, OR 97214
  503­731­3221
  Fax: 503­731­3230
  TDD: 503­731­3224

  Joil Southwell, Administrator
  Division of Vocational Rehabilitation
  Department of Human Resources
  Human Resources Building
  500 Summer St. NE
  Salem, OR 97310­1018
  503­945­5880
  TDD: 503­378­3933

Pennsylvania

• Gil Selders, Executive Director
  Office of Vocational Rehabilitation
  Labor and Industry Building
  7th and Forster Streets
  Harrisburg, PA 17120
  717­787­5244
  Voice/TDD: 717­783­8917
  Toll free in PA: 800­442­6351

  Robert Eschbach, Director
  Bureau of Blindness and Visual Services
  Department of Public Welfare
  P.O. Box 2675
  Harrisburg, PA 17105­2675
  717­787­6176
  Toll free in PA: 800­622­2842

Puerto Rico

• Jose R. Santana, Administrator
  Administration for Vocational Rehabilitation
  Department of Family
  P.O. Box 191118
  San Juan, PR 00919­1118
  809­725­1792

Rhode Island

• Raymond Carroll,
  
  Administrator (Acting)
  Department of Human Services
  Division of Community Services
  Office of Rehabilitation Services
  40 Fountain Street
  Providence, RI 02903­1898
  401­421­7005
  TDD: 401­421­7016

  Jack Thompson, Deputy
  Administrator
  Office of Rehabilitation Services
  Services for the Blind and Visually Impaired
  Department of Human Services
  40 Fountain Street
  Providence, RI 02903
  401­277­2300
  Voice/TDD: 401­277­3010
  Toll free in RI: 800­752­0888

South Carolina

• Donald Gist, Commissioner
  Commission for the Blind
  1430 Confederate Avenue
  Columbia, SC 29201
  803­734­7522
  Toll free in SC: 800­922­2222

  P. Charles LaRosa, Jr.,
  Commissioner
  Vocational Rehabilitation Department
  1410 Boston Avenue
  P.O. Box 15
  West Columbia, SC 29171
  803­896­6504
  Voice/TDD: 803­896­6635

South Dakota

• David L. Miller, Division Director
  Division of Rehabilitation Services
  Department of Human Services
  East Highway 34, Hillsview Plaza
  c/o 500 E. Capitol
  Pierre, SD 57501­5070
  Voice/TDD: 605­773­3195
  Toll free in SD: 800­265­9684

  Grady Kickul, Division Director
  Division of Service to the Blind and Visually Impaired
  East Highway 34, Hillsview Plaza
  c/o 500 E. Capitol
  Pierre, SD 57501­5070
  605­773­4644
  TDD: 605­773­5990

Tennessee

• Jack Van Hooser, Assistant Commissioner
  Rehabilitation Services
  Department of Human Services
  Citizens Plaza State Office Bldg., 15th Floor
  400 Deaderick Street
  Nashville, TN 37248­0060
  Voice/TDD: 615­313­4714

Texas

• Vernon M. Arrell, Commissioner
  Texas Rehabilitation Commission
  4900 North Lamar
  Austin, TX 78751
  512­483­4001
  Toll free: 800­628­5115

  Pat D. Westbrook,
  Executive Director
  Texas Commission for the Blind
  4800 N. Lamar Blvd.
  Austin, TX 78756
  512­459­2500
  Voice/TDD: 512­459­2608
  Voice/TDD toll free in TX: 800­252­5204

Utah

• Blaine Petersen,
  Executive Director
  Utah State Office of Rehabilitation
  250 East Fifth South
  Salt Lake City, UT 84111
  Voice/TDD: 801­538­7530
  Toll free in UT: 800­473­7530

  William G. Gibson, Director
  Services for the Visually Handicapped
  State Office of Rehabilitation
  309 East First South
  Salt Lake City, UT 84111
  801­323­4343
  Toll free: 800­284­1823

Vermont

• Diane Dalmasse, Director
  Vocational Rehabilitation Division
  103 South Main Street
  Waterbury, VT 05671­2303
  Voice/TDD: 802­241­2186

  Steve Stone, Director
  Division for the Blind and Visually Impaired
  103 South Main Street
  Waterbury, VT 05676
  802­241­2210

Virgin Islands

• Sedonie Halbert, Administrator
  Division for Disabilities and Rehabilitation Services
  Virgin Islands Department of Human Services
  1303 Hospital Ground
  Knud Hansen Complex
  St. Thomas, VI 00802
  809­774­0930

Virginia

• John R. Vaughn, Commissioner
  Department of Rehabilitative Services
  4901 Fitzhugh Avenue
  P.O. Box 11045
  Richmond, VA 23230
  804­367­0316
  Voice/TDD: 804­367­0315
  Toll free in VA: 800­552­5019

  W. Roy Grizzard, Jr.,
  Commissioner
  Department for the Visually Handicapped
  397 Azalea Avenue
  Richmond, VA 23227
  Voice/TDD: 804­371­3140
  Toll free in VA: 800­622­2155

Washington

• Jeanne Munro, Director
  Division of Vocational Rehabilitation
  Department of Social and Health Services
  P.O. Box 45340
  Olympia, WA 98504­5340
  Voice/TDD: 360­427­2135
  Toll free in WA: 800­637­5627

  Shirley Smith, Director
  Department of Services for the Blind
  1400 South Evergreen Park Drive
  P.O. Box 40933
  Olympia, WA 98504­0933
  360­586­1224
  Toll free in WA: 800­552­7103
  TDD: 360­586­6437

West Virginia

• William L. Tanzey, Director
  Division of Rehabilitation Services
  P.O. Box 50890
  State Capitol Complex
  Charleston, WV 25305­0890
  304­766­4600
  Voice/TDD: 304­766­4970
  Toll free in WV: 800­642­3021

Wisconsin

• Judy R. Norman­Nunnery,
  Administrator
  Division of Vocational Rehabilitation
  Department of Workforce Development
  2917 International Lane, 3rd Floor
  P.O. Box 7852
  Madison, WI 53707­7852
  608­243­5600
  TDD: 608­243­5601

Wyoming

• Gary W. Child, Administrator
  Division of Vocational Rehabilitation
  Department of Employment
  1 East Herschler Building
  Cheyenne, WY 82002
  307­777­7385
  Voice/TDD: 307­777­7389

State Weights and Measures Offices

State Weights and Measures offices enforce laws and regulations about the labeling, weight, measure or count of such packaged items as food and household products. These offices also check the accuracy of weighing and measuring devices, for example, supermarket scales, gasoline pumps, taxicab meters and rental car odometers.

Some city and county offices have weights and measures functions in addition to the state offices listed below. Contact the state office for the appropriate weights and measures office or check your local telephone directory under the government listings for your local weights and measures office. The office might be listed under either the city or county bureau of standards, agriculture or consumer protection.

Alabama

• Steadman Hollis, Director
  Weights and Measures Division
  Department of Agriculture
  P.O. Box 3336
  Montgomery, AL 36109­0336
  334­240­7133
  Toll free in AL: 800­321­0018
  Fax: 334­240­7193

Alaska

• Edward Moses, Director
  Aves D. Thompson, Chief
  Inspector
  Weights and Measures
  Department of Commerce and Economic Development
  Division of Measurement Standards
  12050 Industry Way
  Huffman Business Park
  Building O
  Anchorage, AK 99515
  907­345­7750
  Toll free in AK: 800­478­7636

Arizona

• John Hays, Director
  Department of Weights and Measures
  9535 E. Doubletree Ranch Road
  Scottsdale, AZ 85258­5539
  602­255­5211
  Toll free in AZ: 800­277­6675
  Fax: 602­255­1950

Arkansas

• James M. Hile, Director
  Bureau of Standards
  4608 West 61st Street
  Little Rock, AR 72209
  501­324­9681
  Fax: 501­562­7605

California

• Darrell A. Guensler, Director
  Division of Measurement Standards
  Department of Food and Agriculture
  8500 Fruitridge Road
  Sacramento, CA 95826
  916­229­3000
  Fax: 916­229­3026

Colorado

• David Wallace, Chief
  Measurements Standards Section
  Department of Agriculture
  3125 Wyandot Street
  Denver, CO 80211
  303­866­2845
  Fax: 303­866­2836

Connecticut

• Allan M. Nelson, Director
  Weights and Measures Division
  Department of Consumer Protection
  State Office Building, Room 110
  165 Capitol Avenue
  Hartford, CT 06106
  860­566­5230
  Fax: 860­566­7630

Delaware

• Steven Connors, Administrator
  Office of Weights and Measures
  Department of Agriculture
  2320 South DuPont Highway
  Dover, DE 19901­5515
  302­739­4811
  Fax: 302­697­6287

District of Columbia

• Jeffrey Mason, Chief
  Weights and Measures
  Market Branch
  Department of Consumer and Regulatory Affairs
  1110 U Street, S.E.
  Washington, DC 20020
  202­645­6706
  Fax: 202­645­6705

Florida

• Max Gray, Chief
  Bureau of Weights and Measures
  Department of Agriculture and Consumer Services
  3125 Conner Blvd., Mail Stop L­29
  Building #2
  Tallahassee, FL 32399­1650
  904­488­9140
  Fax: 904­922­6655

Georgia

• Bill Truby, Assistant
  Commissioner
  Division of Weights and Measures
  Department of Agriculture
  Agriculture Building
  Atlanta, GA 30334
  404­656­3605
  Toll free in GA: 800­282­5852
  Fax: 404­656­9380

Hawaii

• Masao Hanaoka, Administrator
  Measurement Standards
  Department of Agriculture
  725 Ilalo Street
  Honolulu, HI 96813­5524
  808­586­0886
  Fax: 808­586­0889

Idaho

• James R. Boatman, Chief
  Bureau of Weights and Measures
  Department of Agriculture
  2216 Kellogg Lane
  Boise, ID 83712
  208­332­8690
  Fax: 208­334­2170

Illinois

• Sidney A. Colbrook, Manager
  Bureau of Weights and Measures
  Department of Agriculture
  801 East Sangamon Avenue
  P.O. Box 19281
  Springfield, IL 62794­9281
  217­782­3817
  Toll Free in IL: 800­582­0468
  Fax: 217­524­7801

Indiana

• Larry Stump, Division Director
  Weights and Measures Division
  State Department of Health
  1330 West Michigan Street
  P.O. Box 1964
  Indianapolis, IN 46206­1964
  317­383­6350
  Fax: 317­383­6776

Iowa

• Jerry L. Bane, Bureau Chief
  Weights and Measures
  Department of Agriculture and Land Stewardship
  H.A. Wallace Building
  Des Moines, IA 50319
  515­281­5716
  Fax: 515­281­6800

Kansas

• Constantine Cotsoradis, Director
  Weights and Measures Division
  Department of Agriculture
  2016 South West 37th Street
  Topeka, KS 66611­2570
  913­267­4641
  Fax: 913­267­2518

Kentucky

• Vicki Van Hoose, Director
  Division of Weights and Measures
  Department of Agriculture
  106 West Second Street
  Frankfort, KY 40601­2882
  502­564­4870
  Fax: 502­564­5669

Louisiana

• Ronald Harrell, Director
  Weights and Measures
  Department of Agriculture
  P.O. Box 3098
  Baton Rouge, LA 70821­3098
  504­925­3780
  Fax: 504­922­0477

Maine

• David E. Gagnon, Director
  Quality Assurance and Regulations
  State House Station 28
  Augusta, ME 04333­0028
  207­287­3841
  Fax: 207­287­5576

Maryland

• Louis E. Straub, Chief
  Weights and Measures Section
  Maryland Department of Agriculture
  50 Harry S. Truman Parkway
  Annapolis, MD 21401
  410­841­5790
  Fax: 410­841­2765

Massachusetts

• Charles H. Carroll
  Assistant Director of Standards
  Division of Standards
  One Ashburton Place
  McCormick Building, Room 1115
  Boston, MA 02108
  617­727­3480
  Fax: 617­727­5705

Michigan

• Edward Heffron, Division
  Director
  Department of Agriculture, Food Division
  Ottawa Building, 4th Floor
  P.O. Box 30017
  Lansing, MI 48909
  517­373­1060
  Fax: 517­373­3333

Minnesota

• Michael F. Blacik, Director
  Division of Weights and Measures
  Department of Public Service
  2277 Highway 36
  St. Paul, MN 55113­3800
  612­639­4010
  Fax: 612­639­4014

Mississippi

• William P. Eldridge, Director
  Weights and Measures Division
  Department of Agriculture
  21 N. Jefferson Street
  P.O. Box 1609
  Jackson, MS 39201
  601­354­7077
  Fax: 601­354­6502

Missouri

• Roy Humphreys, Division
  Director
  Weights and Measures Division
  Department of Agriculture
  P.O. Box 630
  Jefferson City, MO 65102­0630
  573­751­4316
  Fax: 573­751­1784; 573­0281

Montana

• Jack Kane, Bureau Chief
  Bureau of Weights and Measures
  Department of Commerce
  Capitol Station
  Helena, MT 59620
  406­444­3164
  Fax: 406­444­4305

Nebraska

• Steven A. Malone, Director
  Division of Weights and Measures
  Department of Agriculture
  301 Centennial Mall South, 4th Floor P.O. Box 94757
  Lincoln, NE 68509
  402­471­4292
  Fax: 402­471­3252

Nevada

• Edward M. Hoganson,
  Supervisor
  Department of Business and Industry
  Division of Agriculture
  Weights and Measures
  2150 Frazier Avenue
  Sparks, NV 89431
  702­688­1166
  Fax: 702­688­2533

New Hampshire

• Stephen Taylor, Commissioner
  Department of Agriculture, Markets and Food
  Bureau of Weights and Measures
  P.O. Box 2042
  Concord, NH 03302­2042
  603­271­3700
  Fax: 603­271­1109

New Jersey

• William J. Wolfe, State
  Superintendent
  Office of Weights and Measures
  1261 Routes 1 and 9 South
  Avenel, NJ 07001­1647
  908­815­4840
  Fax: 908­382­5298

New Mexico

• Gary West, Director
  Consumer Services, Dept. 3170
  Department of Agriculture
  P.O. Box 30005
  Las Cruces, NM 88003­8005
  505­646­1616
  Fax: 505­646­3303

New York

• Ross Andersen,
  Assistant Director
  Bureau of Weights and Measures
  Department of Agriculture and Markets
  1 Winners Circle
  Albany, NY 12235
  518­457­3452
  Fax: 518­457­5693

North Carolina

• N. David Smith, Director
  Standards Division
  Department of Agriculture
  P.O. Box 27647­Dept. SD
  Raleigh, NC 27611
  919­733­3313
  Fax: 919­715­0524

North Dakota

• Alan Moch, Director
  Division of Testing and Safety
  State Capitol
  Bismarck, ND 58505­0480
  701­328­2413
  Fax: 701­328­2410

Ohio

• James C. Truex,
  Inspection Manager
  Division of Weights and Measures
  Department of Agriculture
  8995 East Main Street, Bldg. 5
  Reynoldsburg, OH 43068
  614­728­6290
  Fax: 614­728­6424

Oklahoma

• Ernest Hellwege, Director
  Plant Industry and Consumer Services
  Department of Agriculture
  2800 North Lincoln Boulevard
  Oklahoma City, OK 73105
  405­521­3864, ext. 261
  Fax: 405­522­4584

Oregon

• Kendrick J. Simila,
  Administrator
  Measurement Standards
  Department of Agriculture
  635 Capitol Street, N.E.
  Salem, OR 97310­0110
  503­986­4670
  Fax: 503­986­4784

Pennsylvania

• Charles Bruckner, Director
  Bureau of Ride and Measurement Standards
  Department of Agriculture
  2301 North Cameron Street
  Harrisburg, PA 17110
  717­787­9089
  Fax: 717­772­2780

Puerto Rico

• Francisco F. Aponte Ortiz
  Auxiliary Secretary for Complaints
  Department of Consumer Affairs
  P.O. Box 41059
  Minillas Station
  Santurce, PR 00940
  787­721­3190
  Fax: 787­726­5707
  

Rhode Island

• Lynda L. Maurer, Supervising Metrologist
  Mercantile Division
  Department of Labor
  610 Manton Avenue
  Providence, RI 02909
  401­457­1867
  Fax: 401­457­1873

South Carolina

• Carol P. Fulmer, Assistant
  Commissioner
  Consumer Services Division
  Department of Agriculture
  P.O. Box 11280
  Columbia, SC 29211­1280
  803­737­9690
  Fax: 803­737­9703

South Dakota

• Michael Mehlhaff, Director
  Division of Commercial Inspection and Regulation
  118 West Capitol
  Pierre, SD 57501­2036
  605­773­3697
  Fax: 605­773­6631

Tennessee

• Robert Williams, Standards
  Administrator
  Weights and Measures
  Department of Agriculture
  P.O. Box 40627
  Melrose Station
  Nashville, TN 37204
  615­360­0109
  Fax: 615­360­0608

Texas

• Ed Price, Director
  Weights and Measures Program
  Department of Agriculture
  P.O. Box 12847
  Austin, TX 78711
  512­463­7602
  Fax: 512­463­7643

Utah

• Kyle R. Stephens, Director
  Division of Regulatory Services
  State Department of Agriculture
  P.O. Box 146500
  Salt Lake City, UT 84114­6500
  801­538­7150
  Fax: 801­538­7126
  

Vermont

• Bruce A. Martell, Supervisor
  Consumer Assurance Section
  Department of Agriculture
  Food & Markets
  116 State Street
  Drawer 20
  Montpelier, VT 05620­2901
  802­828­2436
  Fax: 802­828­2361

Virgin Islands

• Maurice Illidge, Director
  Weights and Measures Division
  Dept. of Licensing and Consumer Affairs
  Golden Rock Shopping Center
  Christiansted
  St. Croix, VI 00820
  809­773­2226
  Fax: 809­778­8250
  Toll free: 888­800­3522

Virginia

• J. Alan Rogers, Program
  Manager
  Office of Product and Industry
  Standards, Room 402
  Richmond, VA 23218­1163
  804­786­2476
  Fax: 804­786­1571

Washington

• Bob Arrington, Program
  Manager
  Weights and Measures
  Department of Agriculture
  P.O. Box 42560
  Olympia, WA 98504­2560
  360­902­1857
  Fax: 360­902­2086

West Virginia

• Karl Angell, Jr., Director
  Division of Labor
  Weights and Measures Section
  570 W. MacCorkle Avenue
  St. Alban, WV 25177
  304­722­0602
  Fax: 304­722­0605
  

Wisconsin

• Alan Porter, Manager
  Bureau of Consumer Protection
  Department of Agriculture
  Trade and Consumer Protection
  2811 Agriculture Drive
  P.O. Box 8911
  Madison, WI 53708
  608­224­4945
  Toll free in WI: 800­422­7128
  Fax: 608­224­4939

Wyoming

• Jim Bigelow, Technical Services Manager
  Consumer/Compliance Division
  Department of Agriculture
  2219 Carey Avenue
  Cheyenne, WY 82002­0100
  307­777­6590
  Fax: 307­777­6593
  

Part II. Consumer Assistance Directory (continued)
Handbook Contents

2001 Consumer Action Handbook

Handbook, Part 1

Handbook, Part 2

Handbook, Part 3

Handbook, Part 4

Handbook, Part 5

Handbook, Part 6